have questions about the status of your
order, click on the
If you wish to reach us via email
firstname.lastname@example.org. Writing to
us via email is by far the most efficient
way to communicated with us.
wish to call by telephone the number is
925-586-0322. We are based in
California, which means we are three hours
behind whatever time it is on the East
Coast. Short, concise messages get the
EMAIL THE BEST WAY TO REACH US?
We take orders in from New York to
Hawaii. We do not work around the
clock, so that generally means you may have
to leave a voice mail. When we review
your voice mail, we do check the area code
so that we don't call you back in the middle
of the night. That could mean a day's
delay in responding to you.
When you send an email, we can reply at
any hour, and also have a written history of
our discussion. That makes it easy for
anyone on our team to step in, read the
history and respond.